Terms and conditions

Pricing and payment

Zender email marketing service is 100% free.

You may only create or maintain one Service Account and you agree that the operation of your Service Account is exclusive to you. Furthermore you agree that only you will receive the Services via your Service Account.

Any losses incurred or sustained by you when transmitting information by means of email or other Internet link shall be borne solely and exclusively by you and in no event shall any such losses in whole or in part be borne by Zender.

Accessing the service

You are only permitted to use this service personally and agree to do so without the use of any automated means including but not limited to the use of robotic tools. Zender reserves the right to limit the number of emails which are sent through this service (sends) and may block you from completing further sends if we suspect automated means are being used.

Contact protection

Where an unusual volume of sends is sent from your account or is queued to be sent we may also seek to verify that this is the intended action. We will endeavor to minimise any disruptions to scheduled sends and will only suspend a scheduled campaign where absolutely necessary.

Cancelling the subscription

You may cancel your subscription, for any reason (including if you simply change your mind) by giving us notice that you no longer wish to subscribe to the Service at any point. This can be done by contacting us directly via any of the provided help channels.

You shall not be eligible to receive any refund for subscription cancelling.

Liability

You are responsible for ensuring that your computer system meets all relevant technical specifications necessary to use our website and is compatible with our website. You also understand that we cannot and do not guarantee or warrant that any material available from our website will be free from infection, viruses and or other code that has contaminating or destructive properties. You are responsible for implementing sufficient procedures and virus checks (including anti-virus and other security checks) to satisfy your particular requirements for the accuracy of data input and output.

Force majeure

We accept no liability for any failure or delay in supply or delivery or for any damage or defect to Service(s) supplied or delivered that is caused by any event or circumstance beyond our reasonable control (including, without limitation, strikes, lockouts and other industrial disputes).

Security

You are solely responsible in all respects for all use of and for protecting the confidentiality of login details that may be given to you or selected by you for use on our website. You may not share these with or transfer them to any third parties. You must notify us immediately of any unauthorised use of them or any other breach of security regarding our website that comes to your attention.

Information you provide

You authorise us to use, store or otherwise process any personal information that relates to and identifies you, including but not limited to your postal address, e-mail address, telephone number and your credit or debit card number and expiry date or bank account details to the extent reasonably necessary to provide the Service(s) that are available through our website to you by us or our sub-contractors.

If you purchase Service(s) through our website then we may collect information about your buying behaviour and if you send us personal correspondence such as emails or letters then we may collect this information into a file specific to you (together the various purposes set out in this clause and Zender Privacy Policy, will be known as "the Purposes") and all such information collected by us shall be referred to as "Personal Information".

By accepting these terms and conditions, you agree to the processing and disclosure of your Personal Information for the Purposes.

Changes

We reserve the right to alter, suspend or discontinue any aspect of our website or the Services available through it, including your access to it, without notice to you. Unless explicitly stated any new features, including new content and Services shall be subject to these terms and conditions.

If any modification of the Service is unacceptable to you, your only recourse is to terminate the relevant Agreement. Your continued use of the Service following our posting of a change to the conditions or the website will constitute a binding acceptance of that change.

Your acceptance of these terms

By using this Site, App or any of the associated services, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.